|
|
|
Below is our current rate structure. These rates are subject to change at any time without notice.
System Repair and Maintenance
|
In-Shop Service |
$40/hour |
$20 minimum charge |
|
On-Site Service and Training |
$65/hour, +$1.00/mile oneway |
$65 minimum charge |
|
Telephone Support |
$30/hour |
Minimum $10/incident |
|
Emergency/After Hours |
$100/hour, +$1.00/mile oneway |
Minimum $100 charge, included on-site, in-shop, and telephone |
E-mail technical support is Free for products purchased through us. A $30/incident will be charged for e-mail support on products purchased elsewhere.
We also have contract support options available.
Power Tech. developed software
|
Power Agronomy |
Free Telephone & Email support and Free updates on the software only |
For 1 year from purchase Date |
|
Shareware Software |
Free Telephone & Email support and Free updates on the software only |
For 1 year from date of purchase for support; lifetime for updates |
|
All other Telephone Support |
$30/hour |
Minimum $10/incident |
Technical support is available during our normal business hours 9AM-5PM Monday through Friday. Our technical support telephone number is (970) 526-2488. If the situation arises that you need onsite or telephone technical support after business hours or on holidays, we can provide it for the above charge.
Please let us know if we can help you. (970) 526-2488
All support must be done on an appointment basis.